Make More Money From Your Ideas

"I am thinking of creating a section on my website where people can ask questions about different problems they are experiencing or ailments they have and I provide the solution (in brief terms). The +ves are it can create interest and get more people looking at the web. The negative is it will obviously take time to answer the questions – more-so if I get heaps asking questions – not that I would have to answer them all."

I reckon you should go for it! If you get too many questions, then - as you say - just be selective about which you answer. But in my experience, that probably won't be a problem. Generally people are disappointed at how few questions they get. I hope it will be different in your case.

I do something similar with this blog. Its main purpose is to answer real questions that I get from people, and it gives me the chance to demonstrate my expertise and also promote my products and services. As long as it's appropriate, and as long as I offer a reasonable answer first, it's fine.

Labels: blogs, customer support, forum, loyalty